SmitSocial.Media Limited
Last updated: 22 February 2026
This Privacy Policy explains how SmitSocial.Media Limited (“we”, “us”, “our”) collects and uses personal data when you visit https://smitsocialmedia.com (the “Website”).
Who we are (data controller)
Controller: SmitSocial.Media Limited
Website: https://smitsocialmedia.com
Email: hello@smitsocialmedia.com
What data we collect
We only collect personal data that is necessary to run and understand the Website.
Data you provide to us
- Messages you send us (for example, if you contact us via email): your name, email address, and the content of your message.
Data collected automatically
When you use the Website, some information may be collected automatically:
- Device and usage information (for example: pages visited, time on page, referral source, approximate location at a city/region level, browser type, device type).
- Technical data such as IP address and identifiers. Google Analytics may process IP addresses to determine approximate location and for security/fraud prevention. We configure analytics to use aggregated reporting where possible.
Server and security logs
Our hosting environment (and WordPress) may record basic logs to keep the Website secure and functioning (e.g., IP address, date/time of requests, pages accessed, error logs).
How we use your data
We use personal data to:
- Operate and maintain the Website
- Respond to enquiries and communicate with you
- Understand Website performance and improve content and usability (via Google Analytics)
- Protect the Website (security, troubleshooting, and abuse prevention)
Legal bases (UK GDPR / EU GDPR)
Where relevant laws apply, we rely on the following legal bases:
- Consent: for non-essential cookies and analytics where required (e.g., Google Analytics cookies)
- Legitimate interests: to operate, secure, and improve the Website (balancing our interests against your rights)
- Contract / steps to enter a contract: if you request information/services and we need data to respond
- Legal obligation: if we must comply with a legal requirement
Google Analytics
We use Google Analytics to understand how visitors use the Website. This helps us improve content and performance.
Google Analytics may collect information such as:
- Pages visited, time on pages, clicks, referral URLs
- Device/browser information
- Approximate geographic location (city/region)
- Online identifiers (cookie identifiers)
Google acts as our service provider/processor for these analytics services. For more information, see Google’s privacy information:
- Google Privacy Policy (search for “Google Privacy Policy”)
- Google Analytics information (search for “Google Analytics privacy”)
Cookies and similar technologies
We use cookies as described in our Cookie Policy (published separately).
Where required, we will request your consent before placing non-essential analytics cookies.
Sharing your data
We do not sell your personal data.
We may share personal data only:
- With service providers that help us run the Website (primarily Google Analytics and our website hosting/infrastructure providers)
- If required to comply with law or protect rights, safety, and security
International transfers
Some of our service providers (including Google) may process data outside the UK/EEA. Where this happens, transfers are protected using appropriate safeguards (such as standard contractual clauses and other measures as required).
How long we keep data
We keep personal data only as long as needed for the purposes described:
- Enquiries: typically retained for up to 12 months after the last correspondence, unless we need longer for legal/accounting reasons.
- Analytics: retained according to our Google Analytics settings and Google’s retention options (data is generally aggregated for reporting).
- Security logs: retained for a limited period consistent with operational/security needs.
(Replace bracketed retention periods with your preference.)
Your rights
Depending on your location and applicable law (including UK/EU GDPR), you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise rights, contact [your privacy contact email]. We may need to verify your identity.
Complaints
If you are in the UK, you can complain to the Information Commissioner’s Office (ICO).
(You can find details by searching “ICO make a complaint”.)
If you are in the EU/EEA, you can contact your local supervisory authority.
Children
Our Website is not intended for children, and we do not knowingly collect personal data from children.
Security
We take reasonable technical and organisational measures to protect personal data. No method of transmission or storage is 100% secure, but we work to protect your information.
Changes to this policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date above when we make changes.
